Quick answer and first checks
Add a URL-encoded message with the text parameter to the wa.me number URL. Use international digits for the number and encode spaces and special characters in the message. Verify support before assuming that your method adds dynamic page context.
- Test the number before adding the message
- Keep the wording concise and encode special characters
- Check the receiving account and prefilled text
Use the text parameter in the wa.me link, correctly URL-encode Turkish characters and spaces, and choose short contextual messages rather than the same generic message on every page.
1. The basic structure of a pre-filled message link
Adding a text parameter alongside the phone number in a WhatsApp link can open the chat with a pre-filled message.
Use international number format and check that spaces and special characters in the message are correctly encoded within the URL.
2. Keep the message short and editable
An opening such as “Hello, I would like to know more about your web design services” provides context while leaving room for the user to add their own question.
Very long pre-filled messages can feel automated and may be deleted by the user.
3. Tailor messages to service pages
A visitor coming from a web design page has different intent from someone coming from an ecommerce page. The pre-filled message can reflect that difference.
Using the same number while changing only the message makes it easier to identify the source of an enquiry manually.
4. Include product or content context
On a product page, briefly including the product name or page title helps the customer service representative understand which content the visitor means.
If you add dynamic information, test that special characters and very long URL fragments do not break the message.
5. Test on mobile and desktop
A phone with WhatsApp installed, a device without the app and a WhatsApp Web session can behave differently.
Before publishing, check at least one mobile and one desktop scenario to confirm that the link opens with the right number and message.
Check message settings in a multi-channel menu
Converly groups contact channels under one launcher. If you need automatic page-specific messages, verify support in the installed version. A standard Wix link can also use a different URL and suggested message on each page.
Manage contact channels under one launcher.
Frequently asked questions
Can a WhatsApp pre-filled message contain Turkish characters?
Yes. The text must be encoded according to URL rules when the link is created.
Does it make sense to use a different message on each page?
Yes, where different services or products reflect different intent. Keep the message short and include only the relevant context.
Is a pre-filled message sent automatically?
No. The message field is filled in, but the user sends it themselves.
Sources and methodology
The official sources below describe built-in Wix behaviour. App-specific features are explained separately on the relevant product page. Verify the result on your own published site.
Developed by Vebixo Studio
Converly for WhatsApp and other contact channels
Explore Converly to bring WhatsApp, phone, email and social contact channels into one customizable widget. If a single WhatsApp link meets your needs, the direct-link method in this guide remains a simple option.
Keep building on this topic.
Add a WhatsApp Button to Wix: Link and Mobile Checks
Set up a Wix WhatsApp button with a wa.me link. Review international numbers, suggested messages, mobile placement and Converly alternatives.
Wix WhatsApp Button Missing on Mobile: Checks
If a Wix WhatsApp button is missing on mobile, check visibility, layers, screen edges and cookie controls. Test the link separately once visible.
Wix WhatsApp Button Not Working: Test the Link
If a Wix WhatsApp button fails, check international digits, the wa.me URL, message encoding and layers that may intercept a click.
